INDUSTRY VISION TRAVEL&HOSPITALITY
The tourist industry is looking towards the future with optimism, albeit with a little reserve. The first edition of Industry Vision Travel & Hospitality, by Italian Exhibition Group, shows this in its observatory that has measured Italian tourism companies'sentiment and their confidence rating for the next three years.
The observatory is about:
• Consumer Trends: a chapter on new consumer profiles and trends that are transforming the needs of the market and the processes for researching and buying products and services.
• Trust Index: Italian companies' sentiment ratings about how the sector is doing, its future and the main ongoing changes in product and clientele.
• Evolution in distribution processes: the level of perception in the sector in regard to change in terms of new products, services, communication and sales channels.